← Back to site Last updated: 1 August 2026

Privacy Policy

The Mendoza Institute (TMI, "we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Who we are

The Mendoza Institute is an education and spiritual formation organisation based in Australia. Our contact email is themendozainstitute@outlook.com.

2. What personal information we collect

We may collect the following personal information when you interact with our website or contact us:

We do not collect sensitive information as defined under the Privacy Act unless you voluntarily provide it in a message to us.

3. How we collect your information

We collect personal information directly from you when you:

We do not collect information from third-party data brokers.

4. Why we collect your information

We use your personal information to:

We will not use your personal information for any purpose that is incompatible with the reason it was collected without your prior consent.

5. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

All third-party service providers listed above are based in the United States. We take reasonable steps to ensure they handle your information in a manner consistent with the Australian Privacy Principles, including by relying on their published privacy policies and data processing agreements where available.

6. Data retention

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law:

7. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. All data transmitted via this website uses secure HTTPS connections. Our third-party service providers employ industry-standard security measures.

8. Email communications and Spam Act compliance

All electronic messages we send are issued in accordance with the Spam Act 2003 (Cth). We will only contact you with your consent, every message will identify TMI as the sender, and every message will include a clear, functional, and honoured unsubscribe mechanism. We will not send commercial electronic messages to any person who has unsubscribed.

9. Children's privacy

Our website is directed at general audiences. We do not knowingly collect personal information from children under the age of 15 without verifiable parental or guardian consent. If you believe a child under 15 has provided us with personal information without appropriate consent, please contact us at themendozainstitute@outlook.com and we will delete it promptly.

10. Cookies and third-party technologies

This website does not set advertising or tracking cookies. Google Fonts transmits your IP address to Google's servers as part of font delivery. Formspree may set a session cookie to prevent duplicate form submissions. These are functional only and are not used to track you across other websites.

11. Links to other websites

Our website contains links to external sites including our Instagram page. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. Access, correction, and deletion

Under the Privacy Act, you have the right to request access to the personal information we hold about you, to request corrections if that information is inaccurate, and to request deletion where there is no ongoing lawful basis for retention. To exercise any of these rights, contact us at themendozainstitute@outlook.com. We will respond within 30 days.

13. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by emailing themendozainstitute@outlook.com. We will acknowledge your complaint within 7 business days and endeavour to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

15. Contact us

For any privacy-related questions, please contact us at themendozainstitute@outlook.com.