Last updated: 1 January 2025
Privacy Policy
The Mendoza Institute (TMI, "we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Who we are
The Mendoza Institute is an education and spiritual formation organisation based in Australia. Our contact email is yurisuphap@outlook.com.
2. What personal information we collect
We may collect the following personal information when you interact with our website or contact us:
- Your first and last name
- Your email address
- The content of messages you send us via the contact form
- Basic usage data (page visits, browser type) via analytics, if enabled
We do not collect sensitive information (as defined under the Privacy Act) unless you voluntarily provide it in a message to us.
3. How we collect your information
We collect personal information directly from you when you submit our contact form, email us, follow us on social media platforms such as Instagram, or interact with our website. We do not collect information from third-party data brokers.
4. Why we collect your information
We use your personal information to:
- Respond to your enquiries and messages
- Deliver teaching content, updates, or event information you have requested
- Improve our website and the quality of our content
- Comply with our legal obligations
We will not use your personal information for any purpose that is incompatible with the reason it was collected without your consent.
5. Disclosure of your information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website (e.g. hosting providers such as Netlify), under confidentiality obligations
- Law enforcement or government agencies where required by Australian law
If we disclose information to overseas recipients (e.g. cloud servers located outside Australia), we take reasonable steps to ensure those recipients handle your information in a manner consistent with the APPs.
6. Storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Contact form submissions are transmitted via secure HTTPS connections. We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
7. Access and correction
Under the Privacy Act, you have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, incomplete, or misleading. To make such a request, please contact us at yurisuphap@outlook.com. We will respond within 30 days.
8. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by emailing yurisuphap@outlook.com. We will acknowledge your complaint within 7 business days and endeavour to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Cookies and analytics
Our website may use cookies or similar tracking technologies to improve your browsing experience. You may configure your browser to refuse cookies; however, this may affect the functionality of the site. We do not use cookies for advertising or to track you across third-party websites.
10. Links to other websites
Our website may contain links to external sites, including our Instagram page. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact us
For any privacy-related questions, please contact us at yurisuphap@outlook.com.
Last updated: 1 January 2025
Terms of Use
By accessing and using this website (themendozainstitute.org or any related subdomain), you agree to be bound by these Terms of Use. If you do not agree, please do not use this website. These terms are governed by the laws of Australia.
1. About TMI
The Mendoza Institute (TMI) is an education and spiritual formation organisation. Our content — including articles, teachings, and written materials — is intended for general informational and formational purposes only.
2. Acceptance of terms
By using this website you confirm that you are at least 13 years of age and that you have read, understood, and agree to these Terms of Use and our Privacy Policy. If you are accessing this site on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.
3. Use of content
All content on this website — including text, teaching pieces, graphics, and the site design — is the intellectual property of The Mendoza Institute and is protected under the Copyright Act 1968 (Cth) and applicable international copyright law.
You may:
- Read and access content for personal, non-commercial use
- Share links to pages on this website
- Quote brief excerpts for the purposes of commentary or education, with clear attribution to The Mendoza Institute
You may not:
- Reproduce, republish, distribute, or sell any content without our prior written permission
- Use our content in a way that misrepresents its origin or endorsement by TMI
- Use automated tools to scrape, index, or extract content from this website
4. User conduct
You agree not to use this website to:
- Submit false, misleading, or harmful information via our contact form
- Engage in any conduct that is unlawful, harassing, defamatory, or abusive
- Attempt to gain unauthorised access to any part of this website or its infrastructure
- Transmit spam, viruses, or any other harmful code
5. Disclaimer of warranties
This website and its content are provided on an "as is" basis without any warranty, express or implied. To the extent permitted by Australian consumer law, TMI makes no representations or warranties regarding the accuracy, completeness, or suitability of any content on this website for any purpose.
Our teaching content is not a substitute for professional psychological, medical, legal, or financial advice. If you are experiencing a mental health crisis, please contact Lifeline Australia on 13 11 14 or Beyond Blue on 1300 22 4636.
6. Limitation of liability
To the fullest extent permitted under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, TMI will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website or its content.
Nothing in these terms limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by contract.
7. External links
This website may contain links to third-party websites including Instagram. These links are provided for convenience only. TMI does not endorse, control, or take responsibility for the content, privacy practices, or terms of any linked third-party site.
8. Contact form submissions
By submitting our contact form, you consent to us using the information provided to respond to your enquiry. You represent that the information you submit is accurate and that you are authorised to provide it. We will handle all submissions in accordance with our Privacy Policy.
9. Governing law and jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of the State of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia for any dispute arising from these terms or your use of the website.
10. Modifications
TMI reserves the right to update or modify these Terms of Use at any time without prior notice. Changes take effect immediately upon posting. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
11. Severability
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
12. Contact
For any questions regarding these Terms of Use, please contact us at yurisuphap@outlook.com.